Webinar: Beyond Reliability: Strategies to Strengthen Enterprise Resilience for Utilities Agencies

An in-depth look at how utilities can move beyond reliability to achieve true enterprise resilience using digital resilience technologies.

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  • Instructor 1
    Darren T. Nielsen
  • Level
    All
  • Video time
    62 min
  • Recording Date
    December 2025

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About This Webinar

Target Audience

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About This Course
The global utilities industry faces a unique threat environment. Aging assets, surging demand from data centers, consumer and regulatory scrutiny, escalating cyberattacks, and unpredictable natural disasters are placing unprecedented strain on the grid. And though reliability is crucial, true resilience goes much further; it’s the power to anticipate, withstand, and rapidly recover from any disruption, ensuring continuous operations, team safety, and long-term growth.
However, many utilities struggle with a fragmented, manual approach that slows their resilience efforts. This webinar will take a closer look at the current risk landscape, regulatory environment, and will cover how resilience technology can help move your agency beyond reliability and into full enterprise resilience.
During the webinar, subject-matter experts will demonstrate how utilities can unify their resilience strategy, leveraging digital technology to:
  • Implement operational playbooks
  • Achieve transparent, real-time communication during crises
  • Ensure supply-chain readiness
  • Bolster compliance and fortify security-resilience
Target Audience

  • Utility executives and senior leaders

  • Risk, resilience, and emergency management teams

  • IT and OT leaders responsible for critical infrastructure

  • Compliance, security, and operations managers

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What you´ll learn

  • Strategies to tackle the shift from passive reliability to active resilience

  • The top threats and hidden challenges currently fragmenting utility operations
  • A clear definition of resilience technology, including core solutions and capabilities

  • The value of technology in strengthening operational resilience 

   Self-pace-learning

    Resume anytime

  Access on mobile

  Closed captions

Content

Your Instructors

DARREN T. NIELSEN
M.Ad, CISSP, CISM, CISA, PCI, PSP, CPP, CHPP, CBRA, CBRM  

About the instructors

Darren is a leading security practitioner and independent consultant with over 35 years of physical security and leadership experience. He specializes in assessing and developing business strategies, organizational structures, and business processes for utility clients, focusing on enterprise risk and security. His expertise includes regulatory compliance, security program development, and cross-functional collaboration. Before Guidehouse, Darren managed Physical & Cyber Security Audits & Investigations at WECC, overseeing NERC reliability standards compliance, particularly Critical Infrastructure Protection (CIP). He holds a Master’s in Administration and multiple certifications, including ASIS CPP, PSP, PCI; ISC2 CISSP; NDPC CHPP; CBRA, CBRM, MABR; and CISA, CISM.   
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What Our Learners Say

Simple to understand!

This is for me a very valuable experience and I would recommend this training to other organizations.

Step up your game!

Your commitment, passion, and delivery were really amazing. We had a great start and the speed as well as intensity with which we rolled out globally over 3 years was unbelievable.

Concise and practical content

I learned a lot and now feel ready to implement these techniques into my organization. 

Very Professional!

It was an excellent training program, and I am very pleased. The instructors were very knowledgeable, and the content was relevant to our industry.

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Armed with the knowledge and techniques obtained from your school, I feel more equipped to navigate the challenging social aspects of the real world and become a professional in my field of choice.

Excellent Training Program!

The presenters were amazing. They were engaging, timely, and knowledgeable

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